FAQs
Frequently Asked Questions
Licensing
I saw Bw fonts on other sites. Are they authorised?
We no longer work with resellers. Branding with Type is the only place where you could purchase a valid license for any of our typefaces. If you see our fonts available anywhere else, please contact us before making any purchase.
Who should own the license?
The company behind the brand using the fonts. Not the designer or agency producing the graphics.
My company employs 50 people, but I would like to license just for 10 users
Our licensing fees are based on the total size of the company, not on the number of users. You will have to license for up to 50 employees.
What does ‘unlimited’ webfont mean?
It means exactly that. There’s no page-view limits and you can use the fonts on as many domains as you need, providing they are owned by the license owner. If you want to use the fonts to create a web template/theme for third parties to use, please contact us.
Can I use the fonts on a logotype?
Yes you can. We don't have a separate license for using the fonts on a logo.
Can I share the fonts with my providers?
Yes you can. They should only use the fonts to produce visual materials for your brand. You must make sure they understand and comply with the EULA terms of your license.
Do I need to renew my license after a period of time?
No, all of our licenses are permanent (one-time fee).
Upgrading licenses and completing families
Please send us an email explaining the new styles and/or the new licensing requirements plus the invoice for your original purchase attached. We will discount what you already paid from the new licensing fee.
What happens with licenses purchased before 3 February 2025?
They are still valid. If you own a license issued before 3 February 2025 and you need to upgrade it, please drop us a line and we will study your case.
My needs are not covered on your licensing packages
Don’t worry. Drop us a line at info@brandingwithtype.com with your specific requirements and we will look into that.
Demo/trial
Live typeface test
You can use the live typeface testers to preview your own text. Please note that the fonts displayed lack OpenType layout features.
Could I try your fonts on my designs before purchasing?
We offer free trial font licenses for you to properly test them on your design mockups and use them on presentations when pitching to clients. For using the font to create products/visuals to be used commercially, or personally, you must purchase one of our commercial licenses. Please read carefully our font licensing terms.
Payments
Which payment systems do you accept?
We accept standard credit cards (VISA, Mastercard & AMEX). We don’t have access to any of your credit card information; financial information is handled via Stripe, the leading payment management platform. If you prefer paying by bank transfer, an additional handling fee might apply, please contact us for more details. Please be aware that bank transfer orders are treated manually and can take up to 7 working days to complete. Font files will not be delivered until we receive payment confirmation from our bank.
When do I receive my order?
You will get direct access to a downloadable link to the files you licensed and the invoice for your transaction at the confirmation screen, right after the payment is processed. You will also receive an automated email with the same information and files —in case of delay, please check your junk/spam folders. On rare occasions, it might take extra time to verify a payment. Please, contact us if you think your order is taking particularly long.
What is your currency?
All our prices and transactions are in Euros (EUR). If you operate on another currency, please check with your bank the conversion rates and potential fees they might apply.
Is the transaction secure?
We use a SSL certificate to protect your customer information, but we do not store any of your financial data. Transactions are handled via Stripe.
Taxes and VAT
All the prices listed on the site exclude taxes. If you are an EU customer, the relevant VAT rate will be applied at the end of the checkout process unless you are registered for European VAT with a valid VAT number. We do not charge VAT for non-EU customers. We’re fully compliant with EU digital downloads VAT regulations.
Returns & refunds
Due to the digital nature of the fonts, we cannot offer refunds after the purchase is made.
Can I get a discount?
There is a discount already in place when purchasing a family, compared to buying the individual styles separately. We only grant discounts to existing clients when upgrading their license.
Renaming fonts
Could you rename the fonts after my company?
Yes, we could do that for you. We recommend you chose a font name directly connected to the brand name. We will check it against our own font name database and we will flag any potential issues. Ultimately, it will be your sole responsibility to ensure that the chosen name doesn’t incur in copyright infringement. Consultancy on font naming could be provided separately.
Technical
Which formats do you deliver?
.otf, .ttf, .woff and .woff2. .eot is no longer relevant these days.
I can’t access the alternates on your fonts
All the OpenType features on our fonts have been tested on Adobe CC software. If you are using the fonts on another software, please refer to the user guide or contact the manufacturer directly.
Hinting
All our fonts include CFF PostScript hinting instructions for enhanced on-screen rendering. Further manual hinting for specific situations can be done upon request.
Others
I need a larger/smaller character set. Could you do that?
Yes. Drop us a line at info@brandingwithtype.com
Do you speak any other languages?
Si, además de inglés también hablamos español. Puedes enviarnos tus consultas en cualquiera de los dos idiomas.